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Exhibitors

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ACAI Travel

Stand: N56
Acai Travel: Purpose-Built AI for Travel Operations

Looking to scale smarter, not just bigger? Acai Travel delivers AI-powered automation tools purpose-built for the travel industry. From handling fare rules and PNRs to executing refunds and making outbound calls, our AI Travel Agents reduce agent workload by up to 70% while improving CSAT and SLA performance.

Whether you’re a TMC, OTA, airline, or tour operator, Acai empowers your team to resolve complex requests faster, in 85+ languages, directly inside platforms like Zendesk and Genesys. No generic chatbots—just intelligent automation designed for the operational realities of travel.

Meet us at the Travel Tech Show and see how Acai is helping Kiwi.com, Travelperk, Lastminute.com, and others unlock AI for  travel operations and support.

Abstract

AI Travel Agents as a Service for TMCs, OTAs, Airlines, Tour Operators

Address

New York City
10024
United States
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Products

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  • Summarizes, prioritizes, and routes conversations with customers based on sentiment, intent, and skill sets of your in-house team. Tracks and scores your in-house agents against your internal KPIs. Fo ...
  • Read & Explain to customers and your in-house staff complex PNRs (fare rules, conditions, credits). Takes action for your Customers or in-house staff, even with the most complex PNRs (cancelations, ex ...
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